About Us

Our Philosophy

“Beyond Compliance. Real Impact.”

“Beyond Compliance. Real Impact.”

About Us (3)

ABOUT US

Thriving business with true professionals

Founded in year 2014, Q+ESG (registered as Quality Mastery) is a Malaysia-based consulting and training firm specialising in Quality Management, Business & Operational Process Improvement, ISO Management Systems and ESG/Sustainability Reporting.

From our base in Shah Alam, Selangor, we support organisations across all industries — from SMEs to large multinationals.

Q+ESG began as a Quality-focused consultancy helping organisations strengthen QA/QC, improve processes and achieve ISO certifications. Our foundation was built on Quality Improvement, Kaizen, Operational Excellence and strong ISO management system implementation.

As industries evolved and global expectations shifted, our clients required more than quality excellence — they needed support in ESG, sustainability reporting and responsible business practices. This led to the evolution of our brand into Q+ESG, combining Quality (Q) and Environmental, Social & Governance (ESG) into one integrated capability.

As a HRD Corp Registered Training Provider, our programs are led by Certified Lead Auditors and Consultants with international credentials from PECB, CQI IRCA, and Exemplar 

Global, GRI— ensuring that every engagement is aligned with global standards and real industry practice.

Over the years, we have been trusted by some of Malaysia’s and the world’s most established brands, including:

Top Glove, Mattel, Honda, Panasonic, Press Metal Berhad, Canon, Flextronics, Texas Instruments, Kian Joo Can Factory, Jabil, Yamaha Motor, Volvo, Mitsubishi Electric, and many more.

As industries evolved and global expectations shifted, our clients required more than quality excellence — they needed support in ESG, sustainability reporting and responsible business practices. This led to the evolution of our brand into Q+ESG, combining Quality (Q) and Environmental, Social & Governance (ESG) into one integrated capability.

As a HRD Corp Registered Training Provider, our programs are led by Certified Lead Auditors and Consultants with international credentials from PECB, CQI IRCA, and Exemplar Global, GRI— ensuring that every engagement is aligned with global standards and real industry practice.

Over the years, we have been trusted by some of Malaysia’s and the world’s most established brands, including:

Top Glove, Mattel, Honda, Panasonic, Press Metal Berhad, Canon, Flextronics, Texas Instruments, Kian Joo Can Factory, Jabil, Yamaha Motor, Volvo, Mitsubishi Electric, and many more.

About Us (3)

Our Value

Core Value Model (V-PACT)

V-PACT represents the five pillars that shape every training, every consultation and every advisory engagement we deliver:

Value Creation

the foundation of our consulting philosophy — ensuring clients gain real, measurable improvement, not just paperwork or compliance.

Professional

the way we show up, communicate and uphold high standards.

Assurance

the confidence we provide through structured methods and certified expertise.

Competency

built through years of industry experience and global auditor credentials.

Trust

the relationship we earn by being consistent, reliable and transparent.
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