ABOUT US
Consultant with Over 25 Years of Hands-on Industry Experience
Founded in year 2014, Q+ESG (registered as Quality Mastery) is a Malaysia-based consulting and training firm specialising in Quality Management, Business & Operational Process Improvement, ISO Management Systems and ESG/Sustainability Reporting.
From our base in Shah Alam, Selangor, we support organisations across all industries — from SMEs to large multinationals.
We combine technical depth, regulatory insight, and practical on-ground experience to help companies move beyond compliance and create real, measurable business impact.
WHAT WE OFFER
Our Services in Training and Consulting
ISO Management Systems
Quality & Process Improvement
ESG & Sustainability
ISO Management Systems
-
ISO 9001
QMS -
ISO 14001
EMS -
ISO 45001
OHS MS -
ISO 13485
Medical Devices- QMS -
ISO 14064
Greenhouse Gases
-
ISO 14067
Carbon Footprint of Products -
ISO 50001
EnMS -
IATF 16949
Automotive- QMS -
ISO 22000
Food Safety Management Systems
Quality & Process Improvement
- 5S
- Kaizen
- Poka-Yoke
- Zero Defect
- Total Quality Management
- 7 QC Tools
- Root Cause Analyis
- 8D Problem Solving
- DMAIC
- CAPA
- Automotive Core Tools
- Quality Control Circle
ESG & Sustainability
- ESG Awareness for Employees
- ESG Roadmap & Implementation
- ESG Readiness & Gap Assessment
- Sustainability Reporting
- Materiality Assessment
- Stakeholder Engagement
25+
Years of Consultant’s Industrial Experience
12+
Years since Business Incorporation
350+
Companies Served
8000+
Participants Trained
What Our Clients Say
Constant interactions between trainer and participants in class. Chew is always very professional — he puts in his best effort to explain things clearly to every attendee.
Wintech Metal Processing Sdn Bhd
Sales Engineer
I like the humour and the engagement from the trainer, simplified content with real-life work scenario. Well-structured and insightful training that improved my understanding of ISO standards
AAF
R&D Engineer
Program was truly insightful and practical. It provided a clear understanding of the IATF 16949 standard and how each clause applies to real working environments. The trainer explained the concepts with relatable examples, which made the learning process much easier.
Vekan
Process Engineer
Mr. Chew is a very experienced and practical consultant. He shared a lot of good practices and helped us to sustain the ISO management system.
HPMT
QA Manager
Our Clients
Over the years, we have been trusted by some of Malaysia’s and the world’s most established brands, including:
